Delivery Policy

1. Shipping and Delivery
  • We purchase your order directly from the Farmers' Market, hence order will be deliver on same day (order placed before 12:00 Noon) after you have placed your order. This way we ensure that you get fresh fruits and vegetables at reasonable rates.
  • Currently we are operating in Pune and Pimpari-Chinchwad (PCMC)/li>
2. Delivery Slots
  • 11:00 AM to 01:00 PM
  • 02:00 PM to 04:00 PM
  • 05:00 PM to 07:00 PM
  • 07:00 PM to 09:00 PM
3. Delivery Instructions
  • For any delivery instructions, you may specify these (e.g. deliver to my neighbor) on the website when ordering online. In such cases, please ensure that necessary arrangements are made for payment at the time of delivery.
  • If you realize about your unavailability after placing the order, please let us know four hours prior to the start of the delivery slot chosen by you.
4. Ordering
  • Regular Basis
    1. For free shipping, the minimum order that you need to place should be worth Rs. 300/- per order only.
  • Ordering Timings
    1. Online orders: 24 X 7
    2. Telephonic orders: 08:00 AM to 11:00 PM
5. Order Updation & Cancellations
  • You may call our customer services representatives at 8888 22 1057 or send us an email at help@punesubji.com regarding the changes that you would like to make to your order or to cancel your order.
  • Please note that the changes and cancellations cannot be made on the day when your order is to be shipped.
6. Mode of Payment
  • punesubji.com provides following payment options:
    1. Cash On Delivery
    2. Online payment using debit/credit card
    3. Account Transfer
7. Viewing Orders
  • Viewing Orders is rather simple. Simply click on 'My Dashboard' or 'My Orders' from menu and you can check all details of your current & past orders.